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Tony
Worst appliance service ever
Mr. Appliance is very unprofessional. It took over 5 1/2 months to get my refrigerator operating again after they made multiple appointments to try to repair it. They show no respect for your property. They leave a mess when they go and tell you it's fixed, so you go buy groceries that cost more than $200. And then, two days later, the fridge stopped working, and the guy told me it wasn't my fault, but it was very unprofessional and expensive.
January 5, 2026
Madden
Good place for quick meal
In-N-Out Burger is a popular spot for fresh burgers, crispy fries, and creamy shakes. Their service is fast and friendly. It is always crowded, and the menu is small, but overall it's a solid choice for a quick and tasty meal.
August 21, 2025
Kristen Schabell
Ordered food through Eatstreet
Placed an Eatstreet meal order. The app indicated that my food was being delivered, but it was taking a long time. I then received a text from the driver informing me that they had picked up my order but would not be delivering my food because they were afraid to drive in the heavy rain. When I contacted their assistance or chat, I was informed that my item would be shipped and that I would not be eligible for a refund. I emailed and spoke online with the same response—no refund, no apologies, nothing. I didn't receive my food or money, and the driver pocketed both. I won't use them ever again. If I could, I would give them one star.
June 27, 2026
Gemma Shipley
Quick and helpful
They gave a quick response that answered my query completely in the first response. Very impressed with the service.
May 19, 2026
Rebekah Camacho
Hudson Oaks location
The store manager at the Hudson Oaks location went above and beyond and helped me find the perfect piece. They worked as a great team.
November 25, 2025
Rafael
I made two separate purchases
I made two separate purchases at various times, taking advantage of their special discount campaign: one for the Alabax Surface Mount and one for the Andy Side Table. After making the purchases and using the discount, the company abruptly offered a reimbursement with no explanation. When I followed up for clarification, my questions were dismissed. This pattern indicates either exceptionally bad customer service or an intentional plan to increase traffic without honoring promotions, demonstrating an obvious lack of accountability.
February 22, 2026
Doris Costley
Easy to assembel
The bar stools were easy to assemble and exactly what I wanted. After assembly, I did notice a moderately noticeable wrinkle in the fabric on the back, where it goes under the seat cushion, and it’s not pulled tight. Probably not worth the time and trouble to fix, but I’m sharing this as feedback for future production improvements.
May 30, 2025
Mihai
They've sent a new replacement for an sleeping pad
After using the Insulated Static V Lite for a while, the valve began to leak. Customer service responded to my email and sent me a fresh replacement. All I had to pay was the postage. They have been incredibly kind and supportive.
April 22, 2026
Kristina F.
Highly recommend.
I have a senior Springer with significant anxiety and Cushing's illness. Also, deafness. The staff is incredibly attentive and open to the information I provide concerning her particular needs. Our dog had vivid red blood in her pee. The staff had the knowledge and presence of mind to take a photo and send it to me, which I could then submit to my vet. I always receive detailed feedback. The staff clearly enjoys dogs. My dog prefers to interact with people and rarely with other dogs. This makes the caring staff even more crucial to us. Despite her anxiety, even with medication, this is the safest place for her. They modify to ensure that she has the greatest possible experience. The staff consists of highly competent and caring dog people. They are not only skilled at dealing with anxious dogs, but also gifted in dealing with anxious dog owners.
July 30, 2026
Linda Mathias
Slipcovers are 100% Cotton - Be Warned!
I've bought two sofas and one slip-covered club chair over the years. The slipcover should be machine washable. I therefore cleaned mine with cold water and let it air dry. They fail to mention that this covering is made entirely of cotton, which always shrinks. When I brought this up to the Ballard store in Tampa, they merely pretended not to have heard of it. Therefore, if you wash it, be prepared to use a few gorillas to put it back on, and be careful not to let it air dry.
April 16, 2026
Andres Santander
Purchased a unit 6 months ago
I purchased an item 6 months ago and immediately stopped working after 3 seconds of startup. They refuse to replace the in-warranty frame
May 14, 2026
Patty Law
I used Havenly recently
I recently used Havenly. The first difficulty I had was that I kept scheduling a meeting with my designer, who never showed up. I contacted customer service and soon received a message informing me that a new designer had been assigned to me, along with an appointment to meet with him. So I met with him, and everything was wonderful; he sent me the design, which was gorgeous, and I loved it. Beware of these shipping costs; I'm spending $300 to send an $800 accent chair. I did place an item in my cart that was out of stock, but they charged me for it and offered a REFUND credit to my Havenly account. I’m pretty upset about that and will reach out to customer service about it, but I’m not hopeful I can get them to put it back on my credit card. And why was I even charged for an out-of-stock item??? It seems underhanded to me.
March 19, 2026
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